hotelshopUK, established in 1999, specialises in offering expert knowledge and industry advice on hotels and travel to both corporate and leisure travellers.
Initially set up to serve the leisure market, hotelshopUK was known as the discount leisure break specialist with access to exclusive hotel leisure rates promoted through major distribution channels.
The corporate division known as OnBusiness, was then founded in 2000 and we soon became members of various key industry associations including HBAA, ABTA, Advantage and ITM.

Delight Values
At hotelshopUK OnBusiness, our core values—known as our “Delight Values”—are at the heart of everything we do. These values drive our commitment to exceptional service and inspire us to go above and beyond for our clients.

What Makes Us Proud?
We pride ourselves not only on our exceptional service but also on the values, certifications, and recognitions that set us apart in the industry.
With a commitment to our people, the environment, and operational excellence, we ensure that our clients receive both outstanding service and the peace of mind that comes from working with a trusted and forward-thinking partner.
Award-Winning Exellence
hotelshopUK aims to deliver first class service by working in partnership with our employees, suppliers, clients and local communities.

Employer of the Year
As a recognised employer of the year, we’re proud of our achievements in creating a supportive, inclusive, and dynamic workplace. This award is a testament to our dedication to our team’s wellbeing and development.

Investors in People
Our people are at the heart of everything we do. This award reflects our commitment to fostering a positive work environment, investing in professional development, and creating a culture that values and nurtures talent. We believe that a happy and motivated team is key to delivering the best possible service to our clients.
Commitment to Sustainability
Sustainability is core to our business, and we are constantly striving to minimise our environmental impact while delivering high-quality services.

Ecovadis Award
As an Ecovadis Bronze-rated business, we are ranked among the top 35 % of companies globally for sustainability practices. This award acknowledges our efforts to reduce environmental impact, promote ethical business practices, and drive social responsibility across our operations.

Carbon Literate
Our commitment to tackling climate change is evidenced by our Silver Carbon Literate status. We are dedicated to educating our team on the importance of reducing carbon emissions and ensuring that sustainable practices are integrated throughout our business processes.
Certified for Quality and Efficiency
Quality and consistency are essential in delivering exceptional service, especially in the fast-paced environment of emergency relocations.
ISO 9001:2015 Certification: Our ISO 9001:2015 certification ensures that we adhere to internationally recognised quality management standards, enabling us to provide reliable, efficient, and client-focused solutions.
